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Documentation Index

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Every step in a sequence sends on a schedule. You set the timing in the Editor, and track what’s upcoming and what’s already happened from the Schedule and History tabs.

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Timing a step

Each step has its own timing, set relative to the step before it:
1

Delay

Choose how long to wait after the previous step — counted in business days (skipping weekends) or any days.
2

Send time

Pick the time of day the step should go out.
3

Time zone

Set the time zone the send time is based on, so messages land at a sensible local hour.
The “message after connection accepted” step is the exception — it sends when the candidate accepts your request rather than after a fixed delay. See Sequence steps.
Clarvo also paces sending so a batch of messages goes out gradually rather than all at once, which keeps your outreach looking natural.

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Schedule tab — what’s coming up

The Schedule tab shows the upcoming steps queued to send, and when. It’s the easy way to see what each contact will receive next. A project-wide schedule view also rolls up the upcoming steps across all of your sequences.

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History tab — what’s already gone out

The History tab is the record of every step that’s been processed, each with a status:
StatusMeaning
ScheduledQueued to send.
SentDelivered to the candidate.
FailedCouldn’t be sent.
BouncedAn email bounced back (invalid or rejected address).
CancelledWon’t send — for example, the candidate replied, so the rest of their steps were cancelled.
A project-wide history view shows activity across all sequences in one feed.
If a step failed, check that the right account (email or LinkedIn) is still connected, then retry it from history.